Terms of Service

Last updated: October 2026

1. Agreement to Terms

By accessing and using the services provided by InboxAI.uk ("InboxAI", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Services

InboxAI provides AI-powered outbound lead generation and appointment-setting services for business coaches, consultants, and service providers. Our services include:

  • Prospect research and identification
  • Personalised outreach campaign creation and management
  • Reply handling and lead qualification
  • Discovery call booking into your calendar

3. Free Trial

We offer a 7-day free trial of our services. The trial is designed to demonstrate how the system works, including prospect research, campaign preparation, and the outreach workflow. During the trial:

  • No appointments are guaranteed
  • The trial is provided at no cost
  • You are under no obligation to continue to a paid plan

4. Paid Subscription

After the trial period, if you choose to continue, the subscription fee is £1,500 per month. Key terms:

  • There are no long-term contracts — you may cancel anytime
  • Cancellation takes effect at the end of the current billing cycle
  • Monthly fees are billed in advance and are non-refundable for the current billing period
  • We reserve the right to change pricing with reasonable notice to existing clients

5. No Guarantee of Results

While we use proven outreach methodologies to generate qualified discovery calls, we do not guarantee specific outcomes, including the number of appointments, replies, or clients secured. Results depend on many factors including your industry, offer, and responsiveness. You acknowledge that our services are provided on a "best efforts" basis.

6. Client Responsibilities

To ensure the best results, you agree to:

  • Provide accurate information about your business, target audience, and ideal client profile
  • Respond to discovery calls and communications in a timely manner
  • Provide feedback on lead quality to help us refine targeting
  • Maintain any calendar or scheduling tools used for booking calls

7. Acceptable Use

You agree not to use our services for:

  • Any illegal, unethical, or deceptive purposes
  • Sending communications that violate applicable laws (including GDPR, CAN-SPAM, and similar regulations)
  • Targeting prospects on do-not-contact lists without consent
  • Misrepresenting your business, services, or credentials

8. Data and Privacy

We handle all prospect and client data in accordance with UK GDPR and our Privacy Policy. You are responsible for ensuring you have a lawful basis to contact any prospects you direct us to reach out to. For details on how we handle data, please review our Privacy Policy.

9. Intellectual Property

All outreach copy, campaign materials, and methodologies created by InboxAI remain our intellectual property. You may not copy, redistribute, or reuse our materials for purposes outside of the services provided to you.

10. Limitation of Liability

To the fullest extent permitted by law, InboxAI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the fees paid by you in the three months preceding any claim.

11. Termination

We reserve the right to terminate or suspend services immediately if you breach these Terms. You may cancel your subscription at any time by notifying us. Refunds for partial billing periods are not provided.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms. Material changes will be communicated to active clients directly.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For any questions about these Terms, contact us at: niyat@inboxai.uk